PRIVACY POLICY

Our website address is https://murraysfarm.com.

This Privacy Policy applies to all personal information collected, used, and stored by Murray’s Farm and Murray’s Farm Butcher Shoppe (“we” or “us”). We use personal information to improve your service experience and are committed to protecting your privacy. By accessing murraysfarm.com or any future app (the “Website”) and its associated services and products (the “Services”), you agree to and are bound by this Privacy Policy and the Murray’s Farm/Murray’s Farm Butcher Shoppe Terms and Conditions of Use. This policy is a binding agreement between Murray’s Farm/Murray’s Farm Butcher Shoppe and you as a user of the Services. As technology and privacy laws evolve, we may update this policy from time to time, with any updates indicated at the top of this Privacy Policy. Your continued use of the Website and/or Services after any such update constitutes acceptance of the revised policy. Personal information is only gathered with your consent, kept strictly confidential and secure, used solely for stated purposes, and accessible to you upon request. Your personal information will never be disclosed to third parties for marketing purposes. It will remain confidential and will not be knowingly disclosed or made available to anyone outside of Murray’s Farm/Murray’s Farm Butcher Shoppe except as set out in this Privacy Policy or the Terms and Conditions of Use. Within Murray’s Farm and Murray’s Farm Butcher Shoppe, only employees, professional advisors, and certain authorized third-party service providers who require access for the purposes described below will have access to your information.

Collecting Your Personal Information

Murray’s Farm and Murray’s Farm Butcher Shoppe will collect only the personal information required to provide our Services and for the purposes outlined below. Such information may include your name, address, email address, telephone number(s), age, gender identification, personal interests, and product preferences. We may collect this information to authenticate your identity, provide delivery services, improve your shopping experience, understand your preferences, administer promotions, special offers, and other programs, communicate with you, and/or process payment for the Services. Additional personal information may be collected from time to time. By providing such personal information, using the Services, or participating in any programs we may offer, you consent to our use of the disclosed personal information for the identified purposes. We may also retain identifiable information, such as IP addresses, profile information, aggregate user data, and browser types, from users and visitors to the Website. This data may be used to manage the Website, track usage, and improve the Services. Identifiable information may also be shared with authorized third-party service providers to provide more relevant services and notices. User IP addresses may be recorded for security and monitoring purposes. We may use your email address to send updates, newsletters, or news about our products or services, either directly or via third-party service providers. You can opt out of these emails at any time while still receiving communications related to your online orders.

Accessing Your Personal Information

Upon request, we will make all of the personal information we have collected available to you, advise you of how it is being used, and advise you of to whom it has been disclosed. You may send us a written request to delete your personal information from our databases, or to have it updated or corrected to rectify any inaccuracies. If you are dissatisfied with our Privacy Policy, the Website, or the Services, you may discontinue the use of the Services at any time and request that we permanently delete your personal information from our systems.

Children

The Website is not created for or directed to children. We require all users of our Services to be over the age of 18. Murray’s Farm/Murray’s Farm Butcher Shoppe does not intend to collect any personal information from children under the age of 16. If a parent or guardian of a child who has provided personal information wishes to have it deleted from our records, they may contact us at butchershoppe@murraysfarm.com. We will take all necessary measures to remove the child’s personal information from our files.

Use of Cookies

The Website may use cookies (small text files placed on your device) and similar technologies. Cookies enable Murray’s Farm/Murray’s Farm Butcher Shoppe to recognize your browser when you visit the Website. We may use cookies to store a user’s preferences and to record session information, to optimize web page content, and to customize newsletter and web page content based on browser type and user information. You may choose at any time not to have “cookies” on your device by changing your browser configurations.

Third Parties

Any personal information we collect is used for internal purposes only. We do not sell or share your personal information with any external organization or person except to authorized electronic commerce service providers to process online payments, to authorized delivery services, authorized newsletter services, and to authorized reward points and program providers. You will be subject to the privacy policies of such service providers; however, we will endeavour to ensure that these policies provide a level of privacy protection for your personal information that is similar to that provided by this policy.

Disclosure of Personal Information

Notwithstanding anything to the contrary, Murray’s Farm/Murray’s Farm Butcher Shoppe may disclose personal information to a third party if such disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by us, whether or not a response is required by applicable law(s); (2) to enforce Murray’s Farm/Murray’s Farm Butcher Shoppe Terms and Conditions of Use or to protect our rights; or (3) to protect the safety of members of the public and users of the Website. We reserve the right to disclose personal information to any prospective successor in interest that is in good faith contemplating the acquisition of our business or substantially all of our assets. We further reserve the right to transfer all such personal information to a prospective successor in interest in the event of a sale, amalgamation, continuance or other transfer or conveyance of our business or substantially all of our assets.

Retaining and Protecting Your Personal Information

Murray’s Farm/Murray’s Farm Butcher Shoppe will retain your personal information for as long as necessary to fulfill our obligations to you as our customer. We will take all reasonable measures to protect that information from any unauthorized access.

Contact Us

Should you have any questions or concerns about this Privacy Policy or Murray’s Farm/Murray’s Farm Butcher Shoppe privacy practices, or should you wish to revise, delete, or update your personal information, please contact us at butchershoppe@murraysfarm.com or the following address: Murray’s Farm Butcher Shoppe, 182 Ottawa St N, Hamilton, ON L8H 3Z5. All written requests will be reviewed and responded to within a reasonable time frame.