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This Privacy Policy applies to all personal information collected, used and stored by Murray’s Farm and Murray’s Farm Butcher Shoppe (“we”, or “us”). We use personal information to improve your service experience with us, and we are committed to protecting the privacy of your personal information. Please note that by accessing or any app that we may launch in future (the “Website”) and associated services and products on the Website (the “Services”), you are agreeing to and are bound by the terms of this Privacy Policy and Murray’s Farm/Murray’s Farm Butcher Shoppe Terms and Conditions of Use. This policy is a binding agreement between Murrays Farm/Murray’s Farm Butcher Shoppe and you as a user of the Services. As technology and privacy laws change, we may update this policy from time to time and any update will be indicated at the top of this Privacy Policy. Your use of the Website and/or the Services after any such update constitutes acceptance of the updated policy. At all times, personal information is only gathered with your consent; personal information is kept strictly confidential and secure; personal information is only used for the purposes stated; and you may have access to your personal information upon request. Your personal information will never be disclosed to third parties for marketing purposes. Your personal information will remain confidential and will not knowingly be disclosed to or made available to anyone outside of Murray’s Farm/Murray’s Farm Butcher Shoppe except as set out in this Privacy Policy or the Terms and Conditions of Use. Within Murray’s Farm and Murray’s Farm Butcher Shoppe, only those employees, professional advisors, and certain authorized third-party service providers that require access to your personal information for the purposes described below will have access to that information. 

Collecting Your Personal Information

Murray’s Farm and Murray’s Farm Butcher Shoppe will collect only personal information from you as may be required to fulfill the purposes of providing our Services and the purposes set out below. Such information may include your name, address, e-mail address, telephone number(s), age, gender identification, personal interests, and product preferences. We may collect this information to authenticate your identity, provide delivery services, improve your shopping experience, understand your preferences for the types of products and services that we offer, administer our promotions, special offers, and other programs, to communicate with you, and/or to process payment for the Services. We may collect additional personal information from you from time to time. By providing such personal information to us, by using the Services, and/or by participating in any programs that we may offer from time to time, you consent to our use of the personal information disclosed by you for the purposes identified at such time. We may also retain identifiable information including IP address, profile information, aggregate user data, and browser type, from users and visitors to the Website. This data may be used to manage the Website, track usage, and improve the Services. This identifiable information may also be shared with authorized third parties service providers to provide more relevant services and notices to users. User IP addresses may be recorded for security and monitoring purposes. We may also use your e-mail address to send (directly from Murray’s Farm/Murray’s Farm Butcher Shoppe or via third-party service providers) updates, newsletters or news regarding our products or services. You can always choose not to receive e-mails of this type, while still receiving e-mails concerning your online orders.

Accessing Your Personal Information

Upon request, we will make all of the personal information that we have collected available to you, advise what it is being used for, and to whom it has been disclosed. You may send us a written request requiring that your personal information be deleted from our databases, or you may request that your personal information be updated or corrected to rectify any inaccuracies. If you are dissatisfied with our Privacy Policy, the Website, or the Services, you may discontinue the use of the Services at any time and request that we permanently delete your personal information from our systems.


The Website is not created or intended for use by and is not directed to, children. We require that all users of our Services are over the age of 18. In particular, Murray’s Farm/Murray’s Farm Butcher Shoppe does not intend to collect any personal information from children under the age of 16. If a parent or guardian of a child who has provided us with such personal information wishes to have any such information deleted from our records, he or she may contact us at We will then take all necessary measures to delete the child’s personal information from our files. 

Use of Cookies

The Website may use cookies (small text files placed on your device) and similar technologies. Cookies enable Murray’s Farm/Murray’s Farm Butcher Shoppe to recognize your browser when you visit the Website. We may use cookies to store a user’s preferences and to record session information, optimize web page content and customize newsletter, promotional, and web page content based on browser type and user information. You may choose at any time not to have “cookies” on your device by changing your browser configurations.

Third Parties

Any personal information that we do collect is for internal purposes only. We do not sell or share your personal information with any external organization or person except to authorized electronic commerce service providers to process online payments, to authorized delivery services, authorized newsletter services, and to authorized reward points and program providers. You will be subject to the privacy policies of such service providers; however, we will endeavour to ensure that such policies offer a level of privacy protection of your personal information that is similar to this policy.

Disclosure of Personal Information

Notwithstanding anything to the contrary, Murray’s Farm/Murray’s Farm Butcher Shoppe may disclose personal information to a third party if such disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by us, whether or not a response is required by applicable law(s); (2) to enforce Murray’s Farm/Murray’s Farm Butcher Shoppe Terms and Conditions of Use or to protect our rights; or (3) to protect the safety of members of the public and users of the Website. We reserve the right to disclose personal information to any prospective successor in interest that is in good faith contemplating the acquisition of our business or substantially all of our assets. We further reserve the right to transfer all such personal information to a such prospective successor in interest in the event of a sale, amalgamation, continuance or other transfer or conveyance of our business or substantially all of our assets.

Retaining and Protecting Your Personal Information

Murray’s Farm/Murray’s Farm Butcher Shoppe will keep your personal information for as long as it is required to fulfill our obligations to you as our customer. We will take all reasonable measures to protect that information from any unauthorized access. 

Contact Us

Should you have any questions or concerns about this Privacy Policy or Murray’s Farm/Murray’s Farm Butcher Shoppe privacy practices, or should you wish to revise, delete, or update your personal information, please contact us at, or the following address: Murray’s Farm Butcher Shoppe, 182 Ottawa St N, Hamilton, ON L8H 3Z5. All written requests will be reviewed and responded to within a reasonable time frame.